How to White Label GoHighLevel for Agency Clients

What Is GoHighLevel White Labeling?

GoHighLevel white labeling means reselling the GoHighLevel platform under your own brand identity. Your clients log in at your domain (e.g., app.youragency.com), see your logo, and interact with your product name — they never know GoHighLevel powers it.

This is not a cosmetic trick. It's a legitimate SaaS reselling model that lets you:

• Charge recurring SaaS revenue at your own price point
• Own the client relationship without a third-party brand competing for attention
• Scale infinitely — the platform cost stays flat regardless of how many clients you add

What You Need Before Starting

Before diving into the setup steps, confirm you have:

1. Agency Pro plan ($497/month) — white labeling requires SaaS Mode, which is Pro-only
2. Your domain ready (e.g., app.youragency.com) — DNS access required
3. Brand assets — logo in PNG format (recommended: 400×80px transparent background), primary hex color
4. At least one client ready to onboard (optional but motivating)

Step 1: Upgrade to Agency Pro (SaaS Mode Plan)

If you're on the Starter or Unlimited plan, you'll need to upgrade.

1. Log in to your GoHighLevel agency account at app.gohighlevel.com
2. Click your profile avatar → Settings → Billing
3. Select Agency Pro and confirm the upgrade

Pro tip: If you sign up via a GoHighLevel affiliate link, you may access an extended 30-day trial of the Pro plan before committing.

Step 2: Configure Your White-Label Branding

1. In your agency dashboard, go to Settings → Agency Settings
2. Click the White Label tab
3. Upload your Agency Logo (PNG, transparent background)
4. Enter your Brand Name — this replaces "GoHighLevel" everywhere in the UI
5. Set your Primary Color (hex code) — used for buttons, links, and accents
6. Click Save

Your agency account will now reflect your brand in the admin interface.

Step 3: Set Up Your Custom Domain

This is the most important step — it's what makes the platform appear to be yours.

1. Still in Settings → Agency Settings → White Label
2. Scroll to Custom Domain
3. Enter your desired subdomain (e.g., app.youragency.com)
4. Copy the CNAME record GoHighLevel provides
5. Log in to your domain registrar (GoDaddy, Cloudflare, Namecheap, etc.)
6. Create a CNAME DNS record:
   • Host/Name: app (or your chosen subdomain)
   • Value: The CNAME target GoHighLevel gave you
7. Click Verify Domain in GoHighLevel — DNS propagation takes 1–48 hours

Once verified, https://app.youragency.com loads GoHighLevel under your brand.

Step 4: White-Label Your Client-Facing Emails

All system emails sent to your clients (login confirmations, password resets, report notifications) should carry your brand.

1. Go to Settings → Email Services → LC Email (or configure SMTP)
2. Set your From Name to your agency name
3. Set your From Email to a domain email (e.g., [email protected])
4. In Agency Settings → Email Templates, update the header logo and footer with your brand

Step 5: Configure the White-Label Mobile App (Optional)

GoHighLevel's mobile app (LeadConnector) can be white-labeled with your app name and icon.

1. Navigate to Settings → White Label Mobile App
2. Submit your app name, icon (1024×1024px PNG), splash screen, and App Store developer account details
3. GoHighLevel's team builds and publishes the app under your name — turnaround is typically 2–4 weeks

This gives your clients an app like "YourAgency CRM" in the App Store and Google Play.

Step 6: Set Up SaaS Pricing Plans

Now you'll define what your clients are paying for.

1. Go to Settings → SaaS Mode → Plans
2. Click Create Plan
3. Configure:
   • Plan Name (e.g., "Growth Plan", "Pro Plan")
   • Monthly price (your price to clients)
   • Annual price (offer a discount to lock in clients)
   • Feature toggles — enable/disable GoHighLevel features per plan
   • Contact limits, user limits, sub-account limits
4. Optionally, configure a free trial period (14 or 30 days)
5. Click Save Plan

Create 2–3 tiered plans so you have upsell paths.

Step 7: Connect Your Stripe Account

GoHighLevel handles subscription billing directly through Stripe.

1. In Settings → SaaS Mode → Billing
2. Click Connect Stripe
3. Log in to your Stripe account or create one
4. Authorize GoHighLevel to collect payments on your behalf

From this point, when clients subscribe to your plans, Stripe charges them and funds land in your Stripe account. GoHighLevel invoices you separately.

Step 8: Create Your First Client Sub-Account

1. From your agency dashboard, click Sub-Accounts → Create Sub-Account
2. Choose Assign to Plan and select the pricing plan you created
3. Enter the client's business name, email, and phone
4. Choose whether to import a Snapshot (pre-built configuration) to auto-populate their account
5. Click Create

The client receives a branded welcome email with their login URL (app.youragency.com).

Step 9: Customize Client Onboarding Notifications

1. Go to Settings → Notifications → Sub-Account Welcome Email
2. Edit the template to include your brand voice, onboarding video link, and support contact
3. Enable the Day 1, Day 3, and Day 7 onboarding drip emails to guide new clients

Step 10: Test the Full Client Experience

Before going live with real clients:

1. Create a test sub-account using a personal email
2. Log out of your agency account
3. Navigate to https://app.youragency.com and log in as the test client
4. Verify: logo, colors, app name, emails, and mobile experience all reflect your brand
5. Test a subscription upgrade flow using Stripe's test card numbers

Fix any branding gaps before sending your first paying client.

Pricing Your White-Label SaaS

| Tier | Your Price to Clients | GoHighLevel Cost | Your Monthly Margin | |------|----------------------|-----------------|---------------------| | Starter Plan | $297/mo | ~$16.57/mo (your Pro ÷ 30 clients) | $280+/mo per client | | Growth Plan | $497/mo | ~$16.57/mo | $480+/mo per client | | Agency Plan | $997/mo | ~$16.57/mo | $980+/mo per client |

With just 10 clients at $497/month, you generate $4,970/month in recurring revenue against a $497/month platform cost.

Common White-Label Mistakes to Avoid

• Skipping DNS verification — Always confirm your domain is correctly pointing before inviting clients
• Generic pricing tiers — Vague plan names like "Basic/Pro/Enterprise" underperform vs. outcome-based names like "Local Dominator" or "Growth Engine"
• No onboarding sequence — Clients who don't get value in the first 14 days churn. Build an automated onboarding workflow immediately
• Missing mobile branding — The default LeadConnector app exposes GoHighLevel's brand. Apply for the white-label app if client experience matters to you